bdj88 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy ("Policy") describes how bdj88 ("bdj88", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "your") who access or use the bdj88 website at bdj88.app and all associated services. bdj88 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. Please read this Policy carefully before registering an account or using any service on the Platform.

By registering an account with bdj88 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the bdj88 Platform. This Policy is to be read together with the bdj88 Terms and Conditions, which govern your overall use of the Platform.

bdj88 collects only the personal data that is necessary to operate the Platform, process transactions, verify player identity, and comply with applicable legal obligations. The categories of data we collect are described below.

bdj88 uses the personal data it collects for the following purposes, all of which are necessary to operate the Platform, fulfil contractual obligations to you, or comply with applicable legal requirements:

• To create and manage your bdj88 account, including verifying your identity and age in accordance with the 21+ requirement.
• To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To provide customer support, respond to queries, and administer responsible gaming requests including self-exclusion.
• To detect, investigate, and prevent fraudulent activity, money laundering, and any other conduct that violates our Terms and Conditions.
• To send transactional communications such as deposit confirmations, withdrawal status updates, and security alerts relating to your account.
• To analyse Platform usage patterns and improve the performance, reliability, and personalisation of the bdj88 service.

bdj88 does not use your personal data for unsolicited third-party marketing. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

bdj88 does not sell your personal data. We share personal data with third parties only in the following limited and necessary circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum data required to process your deposit or withdrawal transaction.
• Game providers: certified game suppliers such as Pragmatic Play, Evolution Gaming, Ezugi, and Spribe may receive anonymised session identifiers necessary to deliver their game services within the bdj88 Platform.
• Identity and fraud verification services: third-party KYC and AML compliance partners who assist bdj88 in verifying player identities and monitoring for suspicious activity. These partners are contractually bound to process your data solely for the purposes for which it is shared.
• Legal and regulatory authorities: where bdj88 is required by applicable law, court order, or regulatory direction to disclose your personal data, we will comply with that requirement. Where permitted, bdj88 will notify you of such a disclosure.

All third parties with whom bdj88 shares personal data are subject to data processing agreements that require them to handle your data in accordance with applicable privacy standards and to use it only for the specific purpose for which it was shared.

All financial data transmitted between your device and the bdj88 Platform is encrypted using SSL (Secure Sockets Layer) technology. You should always ensure that you are on the genuine bdj88.app domain before entering any account or payment information. bdj88 will never ask you to provide your full bKash PIN, Nagad PIN, or card security code via email, support chat, or any channel other than the official secure payment flow within the Platform.

bdj88 uses cookies and similar tracking technologies on the Platform to improve your experience, maintain your login session, and analyse usage patterns to improve Platform performance. A cookie is a small text file placed on your device when you visit the Platform. Cookies do not contain executable code and cannot access other files on your device.

The types of cookies bdj88 uses are:

• Essential cookies: required for the Platform to function. These maintain your login session and remember your account preferences. They cannot be disabled without preventing the Platform from working.
• Analytics cookies: collect anonymised data about how users navigate the Platform — pages visited, session length, and click paths. This data is used in aggregate to improve Platform design and performance. No personally identifiable information is included in analytics data.
• Fraud prevention cookies: help bdj88 detect suspicious device behaviour or unusual login patterns that may indicate account compromise or automated bot activity.

bdj88 retains your personal data for only as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account relationship with bdj88; transaction records (deposits, withdrawals, bet history) are retained for a minimum of 5 years following the transaction date, as required by anti-money laundering regulations; identity verification (KYC) documents are retained for a minimum of 5 years following account closure.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to legal hold obligations, it will be isolated from active processing and deleted at the earliest permissible opportunity. You may request information about the specific retention period applicable to your data by contacting bdj88 support.

bdj88 implements technical and organisational security measures appropriate to the risk profile of the personal data it processes. These measures include SSL encryption for all data in transit between your device and the Platform; secure server infrastructure with access controls; regular security assessments and penetration testing; staff training on data handling and privacy obligations; and multi-factor authentication options for account access.

Despite the security measures bdj88 has in place, no internet-based service can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your account credentials and for immediately notifying bdj88 support if you suspect that your account has been accessed without your authorisation. bdj88 will never contact you by phone, email, or messaging app to ask for your full account password or payment PIN.

Subject to applicable law, you have the following rights in respect of your personal data held by bdj88. To exercise any of these rights, contact bdj88 support using the email address displayed in the footer of this website. bdj88 will respond to verified data rights requests within 30 days.

bdj88 reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to this Policy, bdj88 will publish an updated version on this page with a revised "Last Updated" date. For significant changes that affect your rights or how your data is used, bdj88 will endeavour to notify registered players by a notice displayed on the Platform. Your continued use of the Platform after the updated Policy has been published constitutes acceptance of the revised Policy. If you do not agree with any change to this Policy, you should cease using the Platform and may request account closure in accordance with the Terms and Conditions.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how bdj88 has handled your personal data, please contact bdj88 support using the email address displayed in the footer section of this website. When submitting a data rights request, please include your registered mobile number and a clear description of your request so that bdj88 can verify your identity and respond efficiently.

bdj88 is committed to resolving privacy concerns promptly and transparently. Support is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related requests within 24 hours and to provide a substantive response within 30 calendar days of receiving a verified request. Where a request is complex or involves multiple data types, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.